Why choose Grunn’s Rechargeable Wireless Handheld Vacuum Cleaner?
An original Germany’s upgraded powerful Brushless DC Motor (V8) generates up to 20KPA suction power.
Germany’s Brushless DC Motor is engineered with high precision to maximize lifespan.
Grunn designed its vacuum cleaner in a special cone shape to generate more cyclone suction power.
The cone shape design reduces unnecessary noise, weight and prevents dust from clogging the airway.
The cone shape design allows easy cleaning and detachment of its filters.
Grunn’s handheld vacuum comes with a variety of multi function suction attachments (optional) to suit all vacuuming needs.
The suction head has an independent motor to ensure high speed rotation to reach gaps and crevices.
Special suction head angle support allows the vacuum to stand when it is leaning on the wall
Germany’s 20Kpa Brushless DC Motor with a high speed Fluffy roller brush creates a super high suction power in any material
Motor Type: Brushless D.C
Suction Power: 20kpa(high), 10kpa(low)
Working Duration: 15min(high), 30min(low)
Charging Duration:4 – 5 hours
Battery Capacity: 2200mah Li-ion
Rated Voltage: 21.6V DC
Adapter Input: 100 – 240V AC
Accessories: 2 in 1 Nozzle Brush / Round Brush
Colour: White with Shining Silver Spray
2 ways to keep the item when not in use
If fully assembled, place the item against the wall for support. Ensure the bottom roller is locked in a right angle position to prevent the item from falling onto the floor.
Detach the handle and slot it in the bottom hook. Item does not need to be placed against the wall.
Is user manual provided?
Yes, please refer to the user manual on how to set up the product.
My item cannot be charged
Ensure the charger used is correct. Other product’s charger is not compatible.
How do I maintain the item? Which spare parts can be washed?
Clear the dustbin at least once a week.
Do not wash the hepa filter, brush off the dust instead. Change a new filter at least once every 6 months
Netting filter and fluffy roller brush can be washed. Please ensure the parts are dry before using again.
Wipe the item with a damp cloth regularly.
Can this item suck up water?
This vacuum is only meant for dry suction. Sucking up too much liquid will damage the electrical components and will not be covered under warranty as it is deemed as mishandled by user.
My item is only able to operate for a short time and I need to charge the battery again.
Average lifespan for lithium ion batteries is 14-18 months. Most possible reason is the battery needs to be changed. Please contact our office for purchase.
Where can I purchase spare parts?
Please search for “Spare parts” under “Grunn” tab, there will be a link to direct customers on the purchase. Alternatively, spare parts can be purchased from our office and authorised dealer shop. You may contact us to check on stock beforehand.
Warranty & Repairs
How long is the warranty?
1 year standard warranty on product malfunction. All batteries come with a 6-month warranty. Warranty claims are only valid with proof of purchase ie. Order number for online purchases, Purchase receipt, E-warranty registration or Warranty card sent to our office.
What does warranty cover?
Warranty only covers electrical components, ie. Spare parts wear & tear are not included. Warranty does not cover issues due to user mishandling the product (eg: cracks / breakages due to hard force).
The product shows an error code and does not function properly anymore. What should I do?
Take note of the error code and refer to the user manual for the error code illustration. If user is unable to troubleshoot, bring the product to the service centre and inform our staff on the issue.
How long does servicing an item take?
For simple issues, repairs can be completed within 3 working days. For more complicated problems which require testing, it may take up to 7-10 working days.
Is transport service provided for faulty items?
We only provide transport service for our Dual Intelligent Cookers which are still within the warranty period. Should customers require transport service, we are able to arrange at a fee.
I have placed an order. When can I receive my item?
Orders will be processed within 2 working days, and it may take up to 5 working days for the order to be delivered. Customers will be notified via email when their orders have been sent out.
Can I buy electrical parts and repair it myself?
We do not allow sales of electrical parts. All our products need to be repaired by our certified technician.